In these Terms and Conditions “we, our, us” refers to “Fleur Books”.


By accessing the content of (“the Website”) you agree to be bound by the terms and conditions set out herein. If you object to any of the terms and conditions set out in this agreement, you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, and costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Fleur Books reserve the right to change any part of this agreement without notice, and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the terms and conditions of this agreement.

Fleur Books have complete discretion to modify or remove any part of this Website without warning or liability arising from such action.


Prices on this website are listed in Indian National Rupees (INR). The prices payable for goods that you order are as set out in our website. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.


We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.


All electronic payments are routed through PayTm, our secure payment gateway. Options include:

  • Credit card payments
  • Debit card payments
  • Payment through internet enabled bank account
  • PayTm (mobile payment)

Indian customers can also pay by Demand Draft or an at par cheque, in favour of Fleur Books, payable at Lucknow, and send it to:

Fleur Books, 1, Fleur House, 498/ 110, Hasanganj Charahi, Faizabad Road, Lucknow, UP, 226020.

Orders against cheque or Demand Draft payments will be processed only after clearance of the cheque.


Fleur Books makes every effort to ensure accuracy of prices and the availability of the titles listed on the Website,, however, this cannot be guaranteed and the information may change without any notice. In case of price differences, we reserve the right to honour or cancel the transaction. If cancelled, customers will receive a refund and will be informed via email.


All goods supplied by Fleur Books, are warranted free from defects in workmanship or materials. This warranty does not affect your statutory rights as a consumer.

This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party.

If the goods supplied to you develop a defect, or you have any other complaint about the goods, you should contact Fleur Books by phone, or notify by post or email, as shown below.


All communications and business conducted between you and is strictly two-way, direct communication between you, the individual customer, and

When you purchase something from our online store, we will ask you to provide the personal information that we need for this purpose (your name, e-mail address, phone number, delivery address, and your credit or debit card number and bank details).

We also collect login Information such as username and password, private answers to security questions or other similar information that allows us to identify your account or authenticate you prior to giving you access to your account information.

Fleur Books takes your privacy very seriously. We does not share, sell or rent your contact information. However, there are times when it may be advantageous for Fleur Books to make certain personal information about you available to companies that perform work for us. These companies may help us process information, fulfil customer orders, deliver products to you, manage and enhance customer data, provide customer service, or conduct customer satisfaction surveys.


We  will  deliver  the  goods  ordered  by  you  to  the  address  you  give  us  for  delivery  at  the  time you make your  order. Delivery  will  be  made as  soon  as  possible  after  your  order  is  accepted  and  in  any  event  within 30 days  of  your  order.

You  will  become  the  owner  of  the  goods  you  have  ordered  when  they  have  been  delivered  to you.  Once  goods  have  been  delivered  to  you  they  will  be  held  at  your  own  risk  and  we  will  not be  liable  for  their  loss  or  destruction.

Unless  otherwise  expressly  stated  in  these  terms  and  conditions,  all  notices  from  you  to  us must  be  in  writing  and  sent  to  our  contact  address  and  all  notices  from  us  to  you  will  be displayed on  our  website from  to  time.

We shall  have  no  liability  to  you for  any  failure  to  deliver  goods  you  have  ordered  or  any  delay in  doing  so  or  for  any  damage  or  defect  to  goods  delivered  that  is  caused  by  any  event  or circumstance  beyond  our  reasonable  control  including,  without  limitation,  strikes,  lock-outs and  other  industrial  disputes,  breakdown  of  systems  or  network  access,  flood,  fire,  explosion or  accident.


This Agreement has been executed and delivered in India, and its interpretations, validity and performance shall be construed and enforced in accordance with the laws of India, and shall be subject to the jurisdiction of the High Court at Lucknow.


In the event that any part of these terms and conditions will be determined to be invalid, unlawful or unenforceable for any reason, then such terms and conditions will be severed from the remaining terms and conditions, which will continue to be valid and enforceable to the fullest extent permitted by law.


You acknowledge and agree to be bound by the terms of our privacy policy.

All information displayed, transmitted or carried by the Website (“Content”) is owned by Fleur Books and protected by copyright and other intellectual property laws. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the Content. You agree to abide by all copyright notices and restrictions attached to any Content accessed through the Website and not to alter the content in any way.

If you would like to use any Content from the Website, you need prior permission and can contact us at, or Fleur Books, 1, Fleur House, 498/ 110, Hasanganj Charahi, Faizabad Road, Lucknow, UP, 226020.

Please also read our Privacy Policy and information on Delivery and Returns as they are a part of these terms.

You can find other information about our website in our Frequently Asked Questions (FAQs).

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